Last updated: 2023-10-29 (YYYY-MM-DD)
There are some piler mailing lists to provide a convenient platform to discuss various topics related to the piler software, get help using the software, etc. You are required to perform a double opt-in procedure to subscribe to either of these mailing lists. The subscription is voluntarily.
Also you may unsubscribe from the mailing list at any time by sending an email to email@example.com. You may also send an email to privacy(AT)mailpiler(DOT)com address with your request to manually unsubscribe you from the mailing list. This may take up to 5 business days to perform.
We also use the BitBucket service to provide artifacts you can download, and an issue tracker where you may report problems, issues with the software, you can suggest new features, etc. The use of BitBucket is also voluntarily.
Note that whatever information you share on BitBucket is publicly accessible, so you should be extremely careful, and only share what is absolutely required for resolving your issue. There are some cases when you are required to provide some sensitive information, eg. email headers, etc. In such cases you are encouraged to obfuscate any sensitive data, eg. names, email addresses, etc. It's also possible to share such information via a different channel which should be discussed on a per case basis.