Please keep in mind that the purpose of the issue tracker is to report bugs, and suggest new features. A “how to do this or that” problem is probably more eligible to the mailing list, than to the issue tracker, so don't open an issue if there's actually no bug.
Please always include the following info in the issue description:
- piler version, and build number (see piler -V output)
- whether it's a fresh install or you have performed any upgrades (either the binaries or the gui)
If you think that some sensitive data is required to understand the situation, then don't copy it to the issue, rather send it to my address (again, see piler -V output).
And finally, please, assign each and every single issue to someone. In most cases 'jsuto' is a safe choice. Unassigned issues will be marked as invalid without any response. So please DO NOT create unassigned issues in piler's bitbucket.